TERMS AND CONDITIONS
Refund, Replacement & Return Policy
Refund Policy
If a customer’s order was prepaid by credit card or debit card, we provide a cash refund service. This refund can be processed back to the customer’s bank card or through other available payment methods. In the case of a return where the original payment method was cash on delivery, the customer has the right to receive a refund from our branches, or by a transfer to their bank account or mobile e-wallet. Customers are not entitled to request a cash amount again if the purchase was made on our website.
Refunds do not include shipping and handling fees.
Replacement and Return Policy
You can replace or return an item for a cash refund within
14 days of receiving it. The item must be in its original condition, and the invoice must be available. The item should not have been used or unpacked. Please note that some products may have different policies or requirements associated with their specific manufacturers or agents.
Privacy Policy
At MyComputer2000, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
Collecting Personal Information
When you visit our website, we collect certain information about your device and your interaction with our services. We also collect the information necessary to process your orders and provide customer support when needed.
Device Information
When you browse our website, we may automatically collect information such as:
Browser type and version
IP address
Time zone
Cookie data
Pages and products viewed
Search terms used on our website
Website usage and browsing behavior
Purpose of Collection
We collect this information to:
Ensure our website functions properly.
Improve website performance and user experience.
Analyze website traffic and customer behavior.
Maintain website security.
Source of Collection
This information is collected automatically through cookies, log files, web beacons, tags, pixels, and similar technologies.
Order Information
When you place an order, we may collect:
Full name
Billing address
Shipping address
Email address
Phone number
Payment information (processed securely through our payment providers)
Purpose of Collection
We use this information to:
Process and fulfill your orders.
Arrange shipping and delivery.
Send invoices and order confirmations.
Communicate regarding your purchases.
Detect and prevent fraudulent transactions.
Source of Collection
This information is provided directly by you during checkout or account registration.
Minors
Our website is intended for users who are at least 18 years old. If you are under 18, you may only use the website under the supervision of a parent or legal guardian.
How We Use Your Personal Information
We use your personal information to:
Process orders and payments.
Deliver products and services.
Provide customer support.
Improve our website and shopping experience.
Send updates about products, promotions, and special offers (where permitted by law).
Protect our website against fraud and unauthorized activities.
Data Retention
We retain your personal information for as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes, and maintain business records. If you wish to request deletion of your personal information, please contact us.
Cookies
Our website uses cookies to improve your browsing experience. Cookies help us:
Remember your preferences.
Keep your shopping cart active.
Analyze website traffic.
Improve website performance.
Support marketing and advertising activities.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.
Do Not Track
Some web browsers offer a “Do Not Track” (DNT) setting. Because there is currently no universally accepted standard for responding to DNT signals, our website does not modify its data collection practices when such signals are received.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page with immediate effect.
By using our website, you acknowledge and agree to the terms outlined in this Privacy Policy.
Terms of service
OVERVIEW
This website is operated by
Mycomputer2000. The terms “we,” “us,” and “our” refer to Mycomputer2000. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. These terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors. Please read these terms carefully before using our website.
1 – Online Store Terms
By agreeing to these Terms of Service, you confirm you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose. Any violation of these terms will result in the immediate termination of your Services.
2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Service without our express written permission.
3 – Accuracy, Completeness, and Timeliness of Information
We are not responsible if information on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of the site at any time.
4 – Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.
5 – Products or Services
We’ve made every effort to display product colors and images accurately, but we cannot guarantee that your computer monitor’s display will be exact. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction.
6 – Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
7 – Optional Tools
We may provide you with access to third-party tools that we do not monitor or control. Your use of these tools is entirely at your own risk and discretion.
8 – Third-Party Links
Third-party links on our site may direct you to websites that are not affiliated with us. We are not responsible for the content, accuracy, or any harm or damages related to the use of these third-party websites or their products.
9 – User Comments, Feedback, and Other Submissions
Any comments, ideas, or suggestions you send to us can be used by us without restriction, editing, copying, or distributing. You are solely responsible for your comments and their accuracy, and we are not liable for any comments posted by you or any third party.
10 – Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
11 – Errors, Inaccuracies, and Omissions
We reserve the right to correct any errors, inaccuracies, or omissions on our site and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice.
12 – Prohibited Uses
You are prohibited from using our site or its content for any unlawful purpose, to violate intellectual property rights, to harass, abuse, or harm others, to submit false information, or to upload viruses or other malicious code.
13 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. You expressly agree that your use of the service is at your sole risk. In no case shall Mycomputer2000 be liable for any injury, loss, or any direct, indirect, or consequential damages of any kind.
14 – Indemnification
You agree to indemnify and hold harmless Mycomputer2000 from any claim or demand made by any third party due to or arising out of your breach of these Terms of Service.
15 – Termination
These Terms of Service are effective unless and until terminated by either you or us. We may terminate this agreement at any time without notice if you fail to comply with any of the terms.
16 – Entire Agreement
These Terms of Service and any policies posted by us on this site constitute the entire agreement between you and us.
17 – Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Egypt.
18 – Changes to Terms of Service
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.
19 – Contact Information
Questions about the Terms of Service should be sent to us at
Shipping policy
Our working days are from Saturday to Thursday only; weekends and public holidays are not included. Delivery times vary depending on the delivery option you choose:
Home Delivery
Delivery time begins from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you.
Store Pickup
Pickup time begins from the day you place your order to when you receive our call to pick up your order from the chosen store.